Welcome to Abrazo Advantage Health Plan.
Abrazo Advantage Health Plan (HMO) began with the simple notion that it was possible to provide great health care, exceptional customer service and meet the personal health goals, budget and lifestyle of Medicare beneficiaries and their family members.
Great Health Care
As one of the largest health care systems in Arizona, Abrazo Advantage Health Plan provides innovative solutions that provide quality and affordable health care for our members.
Exceptional Customer Service
Members can always count on receiving personal attention from representatives who are dedicated to making sure their needs are met and their questions answered.
If You Have a Concern or Complaint
Abrazo Advantage Health Plan strives to deliver excellent customer service and quality of care. Sharing your concerns allows us the opportunity to improve our service and our health plan. Should you experience any problems with service delivery from us or one of your health care providers, we want to hear from you. You may file a complaint (grievance) by calling us at (602) 824-3900 or (888) 864-1114 or file online by clicking here.
You may also file your complaint or grievance directly with Medicare by clicking here. You will be redirected to the Medicare.gov site
with a Medicare contract.
Abrazo Advantage Plus (HMO SNP) is a Coordinated Care plan with a Medicare Advantage contract and a contract with the Arizona Medicaid program.
By law, Abrazo Advantage Health Plan HMO (AAHP) may choose not to renew its contract with the Centers for Medicare & Medicaid Services (CMS). CMS may choose not to renew its contract with AAHP. The termination of the contract between CMS and AAHP would result in termination or non-renewal and this may result in the termination of a beneficiary's enrollment in AAHP. In addition, AAHP may reduce its service area and no longer offer services in the area where a beneficiary resides.
H5985_502-2011 CMS Approved 03022012
